Connect two platforms, map your fields once, and let synkazo keep them in sync.
synkazo connects ServiceTitan and HubSpot: approved ServiceTitan customer and job data can sync into HubSpot, while configured HubSpot customer records can sync back to ServiceTitan. Choose the objects, fields and direction for each rule, with matching and run visibility built in.
It lands in HubSpot, and someone re-types it into ServiceTitan by hand. Every single time.
ServiceTitan knows. HubSpot never finds out — so marketing keeps emailing “book your first service!” to a customer who just spent $8,000 with you.
“Which ads actually brought in paying jobs?” Nobody can answer, because the ad spend sits in HubSpot and the job revenue sits in ServiceTitan.
The tools are fine. They just don’t talk.
A lead captured once exists everywhere. At even 30 minutes a day of duplicate entry saved, the subscription pays for itself before any marketing benefit.
Completed jobs flow into HubSpot, so your lists, workflows and follow-ups reflect reality instead of a snapshot from whenever someone last exported a CSV.
Job revenue lands on HubSpot deals — so HubSpot’s own reports can tell you which campaign, ad or referral source produced actual paid work, not just leads.
How A multi-location HVAC and plumbing service company put this connector to work.
Connector scope
ServiceTitan exposes more API objects than every project enables. These are common configurable mappings; the final objects, direction, match fields and write rules are confirmed during setup.
| Field-service object | HubSpot object | Direction | Match key | Notes and qualifications |
|---|---|---|---|---|
| Customers | Companies | One-way or two-way; configured per project | Selected match field, then stored record IDs | ServiceTitan permissions and required customer fields are validated before activation. |
| Jobs | Jobs | One-way or two-way; configured per project | Selected job identifier, then stored record IDs | The HubSpot Jobs destination, pipeline, stage and ownership rules are confirmed for the project. |
| Estimates | Estimates | One-way or two-way; configured per project | Selected estimate identifier, then stored record IDs | Field availability and destination properties are confirmed against the connected tenant and approved project mapping. |
| Job Timesheets | Job Timesheets | One-way or two-way; configured per project | Selected timesheet identifier, then stored record IDs | Timesheet fields and the HubSpot destination object are confirmed during project setup. |
| Non-Job Timesheets | Non-Job Timesheets | One-way or two-way; configured per project | Selected timesheet identifier, then stored record IDs | Non-job time entries use the approved project mapping and connected-tenant permissions. |
| Technicians | Technicians | One-way or two-way; configured per project | Selected technician identifier, then stored record IDs | Technician fields and destination properties are confirmed for the project before activation. |
| Projects | Projects | One-way or two-way; configured per project | Selected project identifier, then stored record IDs | Project pipeline and status behavior follow the approved HubSpot mapping. |
| Invoices | Invoices | One-way or two-way; configured per project | Selected invoice identifier, then stored record IDs | Availability depends on ServiceTitan API access, HubSpot object access and the approved mapping. |
| Appointments | Appointments | One-way or two-way; configured per project | Selected appointment identifier, then stored record IDs | Appointment fields and the HubSpot destination object are confirmed for the project before activation. |
Swipe horizontally to review all columns.
How the connection works
synkazo connects ServiceTitan and HubSpot through configured object pairs. The table above shows common mappings to qualify; your connected accounts and approved project mapping determine which records and fields can actually run.
Selected ServiceTitan customers, jobs and related records can update mapped HubSpot objects. Estimates, appointments, invoices, technicians and timesheets depend on the available APIs, destination objects and approved fields. The mapping decides where each value lands.
A configured reverse rule can create or update ServiceTitan customers from approved HubSpot customer data. Reverse writes for other objects are not implied by a two-way project: each object needs a supported write path, required ServiceTitan fields and permission to use it.
Review source and destination fields, type conversions and any transformation before activation. A selected match field helps identify existing records; stored cross-system IDs support later updates. Check ambiguous or missing matches during the first run rather than assuming every duplicate is resolved automatically.
One-way rules use an allowed schedule; new two-way rules use a system-managed interval. Timing depends on the enabled plan, project settings and processing conditions, so this is not an instant-update guarantee. Run history shows created, updated, skipped and failed records for review and retry.
See the ServiceTitan setup guide for connection steps, or discuss the exact mapping for your account.
Four ways to connect ServiceTitan and HubSpot, plus ours. We’d rather you pick the right one than the one that pays us.
Approve access in one click from the marketplace listing or our install page.
Paste your App Key, Client ID, Client Secret and Tenant ID once — they live under Settings → Integrations → API Application Access, and we show you exactly where.
Start from our recommended mapping, adjust anything you want, then activate.
Continue evaluating
Review credentials, connection steps and the first sync-rule workflow.
Compare a maintained connector with Zapier-style workflows and other approaches.
See the documented problem, mapping approach and intended operational outcome.
Compare plan limits and prepare the questions needed for an accurate scope.
